Rainbow Sandals will repair or replace your sandals against manufacturing defects, if a problem occurs before either the bottom sole or top sole wear into the middle layer of foam anywhere on the sandals. Attempted self-repairs will automatically void the manufacturer's warranty.
These styles are guaranteed for a period of six months against manufacturing defects
Proof of purchase required:
Comfort ClassicsEastcapeHoloholoIslanderMarinerMocca LoafMocca ShoeNavigatorNorth CoveSouth CoveBula BayAvalonBellaCalafiaCottonsDelilahEscapeFlirty Braidy (leather)GalaLolaMarleySandivaTangoT-Street leatherT-Street HempWest CapeKid CapesKids DelilahGrombowsKids SandivaKids Sophia
Baja Boots · 12 months
Manufacturing defects include:
- Straps pulling out (entire original strap must be intact, no torn or missing material)
- Layers delaminating
- Stitching coming apart (the box X stitch on leather or hemp straps)
Instances that are not considered manufacturing defects:
- Torn straps
- Dog chew
- Gouged / ripped material
- Cuts, slashes, burns etc.
- Cracked leather / cracked rubber / materials
- Water / sun damage
- Oil / petroleum / lotion delamination
- Worn through layers / missing materials / wear and tear
Please be advised that if your sandals have any of the above non-covered issues the manufacturer's warranty is immediately voided (regardless if a true defect is present).
